Risk & Reputation Insights

Observations, ideas and caustic commentary at the busy crossroads of reputation, culture and common sense

Chicken Soup for the Troll

Chicken Soup for the Troll

A version of this article appeared originally in Strategies & Tactics. Countless articles suggest that the best medicine for online trolls is to simply ignore them. Responding to their taunting only feeds their egos and encourages them to continue, while ignoring...

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12 Key Habits to Prevent a Reputation Crisis in 2023

12 Key Habits to Prevent a Reputation Crisis in 2023

From eating twelve grapes at the strokes of midnight in Spain to breaking dishes on neighbors’ doorsteps in Denmark, people around the world have no shortage of beloved traditions for bringing good fortune in the new year. Like our perpetual New Year’s resolutions to...

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On-Demand Podcast: Building Crisis Immunity

On-Demand Podcast: Building Crisis Immunity

The only thing better than being prepared for a crisis is not to have a crisis in the first place. If that sounds easier said than done, tune in to Jon’s recent interview with Dan Farkas of The Strategic Communicator podcast for tips on how to immunize your...

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Spring Cleaning Your Crisis Plan

Spring Cleaning Your Crisis Plan

Many cultures share the annual ritual of spring cleaning. Jews scour their homes to remove all traces of leavening in preparation for Passover. People of Iranian descent engage in khaneh tekani, or “shaking the house,” for the Persian New Year. The Chinese welcome...

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For immediate crisis assistance in an emergency, call our crisis center 24/7: 844-RA-CRISIS (844-722-7474)