Risk & Reputation Insights

Observations, ideas and caustic commentary at the busy crossroads of reputation, culture and common sense

It’s Time to Rethink Crisis Planning

It’s Time to Rethink Crisis Planning

No one could have predicted, much less prepared for, the massive disruption wrought by the novel coronavirus, or the sheer velocity with which the crisis spread around the globe. Many organizations that had comprehensive pandemic response plans in place discovered...

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Why PR Must Own Online Reputation and PESO

Why PR Must Own Online Reputation and PESO

It’s easy to understand why organizations continue to be seduced by the ridiculous pitches of online reputation repair consultants who promise to make negative search results vanish, guaranteed! For one thing, few of us ever fully outgrow our childhood fascination...

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Testing 1-2-3. Ahem.

Testing 1-2-3. Ahem.

Welcome. My name is Jon, and I’ll be your blogger today. A few words about me to start things off. For years, people have been telling me I should write a book. A memoir, perhaps, recounting some of the more interesting situations I’ve encountered over three decades...

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