Risk & Reputation Insights
Observations, ideas and caustic commentary at the busy crossroads of reputation, culture and common sense

Thinking About Editing Wikipedia? Think Again.
5 Things Leaders Need to Know About Wikipedia
Since 2001, Wikipedia has grown to become the world’s go-to encyclopedia of online knowledge. With more than 55 million articles in 309 languages (6.4 million in English alone) it’s hard to look up anything these days and not immediately find a relevant Wikipedia...

The Top 10 Reasons Not to Have a Crisis Plan
When I started writing this Risk & Reputation Insights blog a few years ago, I promised that I had no intention of rehashing age-old topics like why every company needs a crisis plan, which according to my exhaustive research, i.e., Googling it, has already been...

On-Demand Webinar: Politics at Work—The Legal and Reputational Risks of Political and Social Activism by Employees
Just days after the riot at the United States Capitol on January 6, 2021, reports began spreading on social media of individuals who were present at the Capitol being terminated by their employers. Fired workers, some of whom appeared in photos and videos carrying...

Building Crisis Immunity: Five Ways to Insure Your Reputation Against Crisis
There’s not much in the world that insurance companies won’t agree to cover for the right price. Insurers are reportedly on the hook should harm come to Dolly Parton’s bosoms ($300,000 per), Rolling Stone Keith Richard’s middle finger ($1.6 million) or supermodel...

Building Crisis Immunity: Getting Your Head Around Crisis Stress
There’s an old improv routine in which the late comedy legend Carl Reiner interviews a man who claims to be 2,000 years old, played by Mel Brooks. REINER: What was the main means of transportation back then? BROOKS: Mostly fear. REINER: Fear...

Building Crisis Immunity: Exercise Your Way to Reputation Resilience
If you’ve been sweating more since COVID-19 arrived you’re not alone. Indoor cycling, yoga and cardio fitness workouts have soared since the lockdowns started, according to Garmin, the fitness-tracker manufacturer. Revenues at Peloton were up 172% in the second...
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