If you dealt with a crisis and emerged with your balance sheet and stomach lining intact, you have a lot to be thankful for. You just may not realize it.

A lot has happened in the two years since actress Alyssa Milano set off a viral maelstrom of conversation, introspection, legislation and litigation about sexual misconduct in the workplace after asking her Twitter followers to respond “me too” if they’ve been...

It’s easy to understand why organizations continue to be seduced by the ridiculous pitches of online reputation repair consultants who promise to make negative search results vanish, guaranteed! For one thing, few of us ever fully outgrow our childhood fascination...

Welcome. My name is Jon, and I’ll be your blogger today. A few words about me to start things off. For years, people have been telling me I should write a book. A memoir, perhaps, recounting some of the more interesting situations I’ve encountered over three decades...