Risk & Reputation Insights
Observations, ideas and caustic commentary at the busy crossroads of reputation, culture and common sense
How to Work More Effectively With Legal In and Out of Crises
A version of this article appeared originally in Strategies & Tactics. When trouble hits, keeping the members of a company’s crisis team aligned on strategy and focused on working in harmony is crucial. Why, then, do lawyers and PR advisers who work for the same...
It’s Time for Thoughtful Leadership
Leaders define the issues and challenges that are most critical to the stakeholders, industries and communities they serve, and channel their energy and intellect into addressing them. Some would call this thought leadership. I call it thoughtful leadership.
Become A Crisis Management Optimist This Thanksgiving
If you dealt with a crisis and emerged with your balance sheet and stomach lining intact, you have a lot to be thankful for. You just may not realize it.
Build a Risk-Sensitive Culture To Head-off #MeToo and Other Crises
A lot has happened in the two years since actress Alyssa Milano set off a viral maelstrom of conversation, introspection, legislation and litigation about sexual misconduct in the workplace after asking her Twitter followers to respond “me too” if they’ve been...
Why PR Must Own Online Reputation and PESO
It’s easy to understand why organizations continue to be seduced by the ridiculous pitches of online reputation repair consultants who promise to make negative search results vanish, guaranteed! For one thing, few of us ever fully outgrow our childhood fascination...
Testing 1-2-3. Ahem.
Welcome. My name is Jon, and I’ll be your blogger today. A few words about me to start things off. For years, people have been telling me I should write a book. A memoir, perhaps, recounting some of the more interesting situations I’ve encountered over three decades...
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