Risk & Reputation Insights
Observations, ideas and caustic commentary at the busy crossroads of reputation, culture and common sense
Chicken Soup for the Troll
A version of this article appeared originally in Strategies & Tactics. Countless articles suggest that the best medicine for online trolls is to simply ignore them. Responding to their taunting only feeds their egos and encourages them to continue, while ignoring...
Politics at Work: Safeguarding Reputation in the Age of Activism
A version of this article appeared originally in Strategies & Tactics. Within days of the riot at the U.S. Capitol on January 6, 2021, reports began surfacing on social media of protesters who were spotted at the Capitol being fired by their employers. Some of the...
eBook — Building Crisis Immunity: 5 Strategies to Protect your Reputation and Create a Stronger, More Crisis-Resistant Enterprise
If events of the last year have taught businesses anything, it’s that the most epic contingency plans only go so far in the face of a cascading national or international crisis. In a post-Covid world, being ready for disaster is no longer enough. Leaders must be...
5 Things that Don’t Belong in Your Crisis Management Plan
“When a sentence is made stronger, it usually becomes shorter,” William Strunk Jr. wrote in his diminutive masterwork on brevity, The Elements of Style. That's also true for crisis plans. The longer a crisis plan gets for the sake of "covering all the bases," the less...
The Top 10 Reasons Not to Have a Crisis Plan
When I started writing this Risk & Reputation Insights blog a few years ago, I promised that I had no intention of rehashing age-old topics like why every company needs a crisis plan, which according to my exhaustive research, i.e., Googling it, has already been...
On-Demand Webinar: Politics at Work—The Legal and Reputational Risks of Political and Social Activism by Employees
Just days after the riot at the United States Capitol on January 6, 2021, reports began spreading on social media of individuals who were present at the Capitol being terminated by their employers. Fired workers, some of whom appeared in photos and videos carrying...
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