by Jon Goldberg | Aug 17, 2020 | Covid-19, Crisis Planning
There’s a reason companies offer generous preventative care benefits and even reward their workers for getting regular checkups and going to the gym—sick employees cost time and money. They know the investment they make to help workers stay healthy are paid back many...
by Jon Goldberg | Aug 10, 2020 | Covid-19, Crisis Planning
No one could possibly have predicted the disruption wrought by the novel coronavirus or the sheer velocity with which it spread around the globe. Many organizations that had comprehensive pandemic response plans in place discovered they couldn’t implement them quickly...
by Jon Goldberg | Jun 29, 2020 | Crisis Management
In January 2020 consumer electronics manufacturer Sonos ignited outrage when it announced a plan to discontinue software updates for its older products starting in May. Owners of these “legacy” products were naturally incensed, believing their smart speakers would...
by Jon Goldberg | Jun 8, 2020 | Crisis Management
No one could have predicted, much less prepared for, the massive disruption wrought by the novel coronavirus, or the sheer velocity with which the crisis spread around the globe. Many organizations that had comprehensive pandemic response plans in place discovered...
by Jon Goldberg | Mar 30, 2020 | Covid-19
People keep asking me when we plan to do a webinar offering up our sage advice on communicating during a pandemic crisis. I’m flattered by the suggestion. Really. If my inbox is any indication, however, people already have an abundance of webinars to tune into –...
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