by Jon Goldberg | Jun 7, 2021 | Crisis Planning, Reputation Risk, Thought Leadership
A version of this article appeared originally in Strategies & Tactics. Within days of the riot at the U.S. Capitol on January 6, 2021, reports began surfacing on social media of protesters who were spotted at the Capitol being fired by their employers. Some of the...
by Jon Goldberg | May 26, 2021 | Covid-19, Crisis Planning
If events of the last year have taught businesses anything, it’s that the most epic contingency plans only go so far in the face of a cascading national or international crisis. In a post-Covid world, being ready for disaster is no longer enough. Leaders must be...
by Jon Goldberg | May 10, 2021 | Crisis Planning
“When a sentence is made stronger, it usually becomes shorter,” William Strunk Jr. wrote in his diminutive masterwork on brevity, The Elements of Style. That’s also true for crisis plans. The longer a crisis plan gets for the sake of “covering all the...
by Jon Goldberg | Apr 1, 2021 | Crisis Management, Crisis Planning
When I started writing this Risk & Reputation Insights blog a few years ago, I promised that I had no intention of rehashing age-old topics like why every company needs a crisis plan, which according to my exhaustive research, i.e., Googling it, has already been...
by Jon Goldberg | Feb 24, 2021 | Crisis Management, Crisis Planning, Online Reputation Management, Reputation Risk
There’s not much in the world that insurance companies won’t agree to cover for the right price. Insurers are reportedly on the hook should harm come to Dolly Parton’s bosoms ($300,000 per), Rolling Stone Keith Richard’s middle finger ($1.6 million) or supermodel...
by Jon Goldberg | Dec 21, 2020 | Crisis Management, Crisis Planning
There’s an old improv routine in which the late comedy legend Carl Reiner interviews a man who claims to be 2,000 years old, played by Mel Brooks. REINER: What was the main means of transportation back then? BROOKS: Mostly fear. REINER: Fear...
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