by Jon Goldberg | Apr 5, 2024 | Crisis Management, Online Reputation Management, Reputation Risk
The rapid proliferation of generative artificial intelligence (AI) and large-scale natural language models such as OpenAI’s ChatGPT and Meta’s LLaMA is reshaping the way information is gathered, analyzed and processed to feed mankind’s insatiable appetite for content....
by Jon Goldberg and Joann Krakowski | May 27, 2022 | Crisis Management, Crisis Planning, Reputation Risk
Many cultures share the annual ritual of spring cleaning. Jews scour their homes to remove all traces of leavening in preparation for Passover. People of Iranian descent engage in khaneh tekani, or “shaking the house,” for the Persian New Year. The Chinese welcome...
by Jon Goldberg | Apr 1, 2021 | Crisis Management, Crisis Planning
When I started writing this Risk & Reputation Insights blog a few years ago, I promised that I had no intention of rehashing age-old topics like why every company needs a crisis plan, which according to my exhaustive research, i.e., Googling it, has already been...
by Jon Goldberg | Mar 12, 2021 | Crisis Management, Online Reputation Management, Reputation Risk
Just days after the riot at the United States Capitol on January 6, 2021, reports began spreading on social media of individuals who were present at the Capitol being terminated by their employers. Fired workers, some of whom appeared in photos and videos carrying...
by Jon Goldberg | Feb 24, 2021 | Crisis Management, Crisis Planning, Online Reputation Management, Reputation Risk
There’s not much in the world that insurance companies won’t agree to cover for the right price. Insurers are reportedly on the hook should harm come to Dolly Parton’s bosoms ($300,000 per), Rolling Stone Keith Richard’s middle finger ($1.6 million) or supermodel...
by Jon Goldberg | Dec 21, 2020 | Crisis Management, Crisis Planning
There’s an old improv routine in which the late comedy legend Carl Reiner interviews a man who claims to be 2,000 years old, played by Mel Brooks. REINER: What was the main means of transportation back then? BROOKS: Mostly fear. REINER: Fear...
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